The 4th International Conference on Nursing

Author :

[1] Yunus Adi Wijaya; [2] Tita Hariyanti

Affiliation :

[1] Student, Master of Nursing Program, Universitas Brawijaya, Malang, Indonesia; [2] Hospital Management Program, Universitas Brawijaya, Malang, Indonesia

Abstract :

Introduction Police officers who experienced high-level job stress were in the traffic department showing an Occupational Stress Index (OSI) analysis on 85.5% of 475 respondents. Factors that show the relationship of job stress to traffic police members are workload, promotion, and age. The purpose of this research was to reveal the meaning of experience regarding coping mechanism to overcome Job Stress of Police Officers in Regional Traffic Management Center (RTMC). Methods This research used qualitative method of hermeneutic interpretive phenomenology. The data required for the study was collected through semi-unstructured interviews held with 4 participants selected according to purposive sampling with criteria: (1) 20-40 years old; (2) Members of the police who served in the RTMC at the time of carrying out their work; (3) Members of the police at the RTMC who have experienced work stress and continued until data saturation was reached. Results It has adverse effects on physical and psychological conditions such as: (1) physical disorders such as dizziness, fatigue, and feverish; (2) psychological disorders can be drowsiness, uncontrolled emotions, and difficulty concentrating. Coping mechanism used by participants in dealing with job stress included: sitting resting, lying down, playing mobile phones, watching television, listening to music, walking around, washing face, drinking tea or coffee, smoking, letting go of emotions in anger, and praying based on spiritual belief. Conclusions This study shows that good coping mechanisms have a positive contribution to the physical and psychological condition of police officers in supporting performance.

Keywords :

Coping Mechanism; Job Stress; Police; RTMC